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The Help Desk Toolkit 2.5

The Help Desk Toolkit, the definitive guide to setting up a help desk



The Help Desk Toolkit 2.5 facilities

GPO BOX 2673
4001 Brisbane
Vendor`s Web
OSWindows 98, Windows 2000, Windows XP, Windows CE, Pocket, Mac OS, Palm, Symbian
LimitationsInstall and Uninstall
Actualizedmore than year ago
LicenseFree to try
SnapshotThe Help Desk Toolkit snapshot
Snapshot of The Help Desk Toolkit

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The Help Desk Toolkit manufacturer description

The Help Desk Toolkit 2.5 offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.
free download The Help Desk Toolkit 2.5QUICK DOWNLOAD
Free download The Help Desk Toolkit 2.5
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Buy The Help Desk Toolkit for $199.00.


The Help Desk Toolkit video tutorials

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The Help Desk Toolkit categories

help desk software, dms help desk, it help desk software, free help desk software, computer help desk, help desk application

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Report view - CLEAN » ZIP » 0 Help Desk Implementation plan.doc - CLEAN
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