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Sections : System administration > Asset management > Change & configuration | Office > Business management
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WHMCS 4.5 facilities

Vendor`s Web
WHMCS Ltd webshot
OSWindows 2000, Windows XP, Windows Vista
Limitationsnot specified
Actualizedmore than year ago
SnapshotWHMCS snapshot
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WHMCS manufacturer description

We all know billing can be a complicated task, but you can eliminate the difficulties by choosing WHMCS. Designed for providers in need of both one off & recurring billing, WHMCS 4.5 gives you the freedom to manage your business from anywhere and co-ordinate multiple staff to completely automate and provide real time processing through an intuitive and easy to use interface.

Supporting billing in multiple currencies concurrently, WHMCS Business management allows you to generate estimates, one-off invoices and setup recurring billing charges for any cycle you require. It will also track all the payments made to you through supported gateways and send reminders, overdue notices and suspension warnings for unpaid bills.

Each client profile contains a summary showing the key information from their account, including stats like the amount they are due or in credit, all products/services they have ordered, their group setting, any notes staff have created, any emails that have been sent and more… This enables staff to get a complete view of each customer and manage them more efficiently.

Flexible options allow you to offer free, one time or recurring prices, prorata billing, custom fields, options for certain features or addons on an ala carte basis, automated upgrade paths to cross sell related products, free domain promotions with selected billing terms and more. You can also offer promo codes to your customers that apply to specific cart items only.

WHMCS download provides the ability to submit register, transfer & renew requests to an integrated registrar – automatically when you get paid or waiting for manual authorisation – without even leaving WHMCS. But that’s not all, WHMCS will also allow you and your clients to view/change nameservers and view/change whois info as well as the ability to turn locking on & off and retrieve a domains` EPP code.

Including ticket support, a knowledgebase, downloads repository, announcements & network issues notification pages, WHMCS can provide for all your clients needs. The ticket system will import emails from designated email addresses to allow any staff member to quickly and efficiently deal with the emails received.

While packed with features, we take great care when implementing them to do so in such a way that avoids bloat or over complication. So by providing separate interfaces for both customers and staff, this allows the menus and options offered to be tailored to the user providing an intuitive and user friendly environment with easy access to all available management features.

The statistical reports and graphs are designed to give you a complete picture of your business. These include monthly revenue, income forecasts, support reviews, server revenue, etc… Supplied with over 15 open source reports by default, this means you can customise the defaults and add your own for further analysis.

With language files, modules, action hooks and templates making use of CSS for styling, WHMCS is easily customisable and extensible. You can create your own server, domain, gateway & admin modules to integrate and automate with remote service providers and use hooks to perform actions in other software’s when certain events occur within WHMCS. 2 templates are supplied by default – a basic styling easy to integrate version and a portal version designed to be used as is.

WHMCS is designed to be a complete solution from the end user submitting an order, to setting up the account, to invoicing for renewals, to requesting support, to cancellation. If you want automation and efficiency, then WHMCS is for you.
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WHMCS video tutorials

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WHMCS categories

currency, WHMCS, currency billing support, ticket escalations

What is new in 4.5 changeinfo log

Ajax Order Form Enhancements

This update, the first since the original Ajax Order Form release earlier in the year, sees the addition of the more advanced order features that many of you have requested since its launch:

  • Implemented stock control support to prevent orders when out of stock
  • Added support for domain addons
  • Added additional domain fields requests on new registrations
  • Added custom client field support
  • Added support for security question setting at signup
  • Added support for ordering hidden products
  • Added support for passing promotion code via the url
  • Fixed domain transfer option showing even when disabled in config
  • Fixed translation issue where Years word was hardcoded
  • Fixed bug which caused custom field values to not be saved on some occasions
  • Fixed bug allowing double user creation if user clicked checkout more than once
Admin Area Multi-Language Support

WHMCS has always supported multiple languages for the client area, but now the long wait is over and the admin area supports multiple languages too! Able to set language per admin user, we’re well underway with converting all of the admin area pages to be translatable, but as we’re sure you’ll understand it’s a very big task converting every page and so we estimate we have around 75% of pages converted so far. That already gives you over 1500 lines of text to translate so happy translating! And we’ll release further updates with additional translatable pages before long.

Admin Upgrade/Downgrade Ability

Added the ability for admin users to create upgrade orders for products/services & configurable options from the admin interface which allows changes to be made, displays a live preview of the cost for that change, and then allows you to generate an order/invoice for it automatically with the upgrade being automatically processed as soon as the invoice is paid.

Video Tutorial

Split/Merge Invoices

From Invoices, it is now possible to select one or more line items on an invoice and split them out into a new separate invoice for payment. Similarly, it is now also possible to merge two or more separate invoices into one single combined invoice.

Video Tutorial

Mass Product/Service Updates

Added the ability to perform mass updates to products a client owns from the client summary page such as changing prices, bringing next due dates in line to a uniform date, and changing payment method, billing cycle and /or status

Video Tutorial

Client Activity Logging

We’ve added a new Log tab to client’s profiles which will hold an indefinite log of all system activity relating to that specific client. The log will show who initiated each action, from what IP, and on what date/time. This compliments the existing system wide activity log and makes it easier to trace events for particular clients. The log can also be filtered by date, description, admin and IP to pinpoint specific actions/events.

Website Widgets

This new feature which we are calling widgets in WHMCS provides a simple way for you to retrieve information such as product names, prices, order links and domain pricing to display on your website in any page with a simple javascript include, that will then auto update whenever you make changes inside WHMCS to your products & pricing.

New Addon Modules System

Possibly one of the most exciting new features is the new addon modules system. For end users like most of you, this simply means a much easier way to manage addon modules. It provides an easy & consistent way to install, manage & remove addon modules. It also introduces the ability for you to be able to set exactly which addon modules you want to allow each of your admin role groups to access.

But for developers it opens up a whole new world of possibilities, firstly allowing them to provide end users with a simpler install/uninstall procedure, allowing the use of modules and hooks from a single folder, providing a structured method of handling updates, allowing for modules to have custom sidebar functionality, allowing for multi-language support and more.

We hope this will open up a whole new wave of addon module development from third party developers who are now able to achieve more with their modules, and also we ourselves will be creating some addon modules of our own for functionality that doesn’t necessarily fit the core system.

Video Tutorial

PayPal Addon

As the first addon module using the new system, WHMCS V4.4 includes a PayPal Addon module which allows you to view your current PayPal account balance on your WHMCS admin homepage aswell as performing transaction ID lookups to verify payments and statuses without ever needing to actually login to PayPal.

ResellerClub/LogicBoxes DNS Management & Email Forwarding

Added support for ResellerClub’s remote auto login interface to allow clients to perform DNS Host Record Management & use LogicBoxes Email Forwarding service (as they still have no remote API for performing it within WHMCS)

Client Name Display Format

Added a new customisation setting for determining the format used for clients names in admin areas such as orders, product lists, transactions, support, etc… Can be Company Name or First Name/Last Name or a combination of the 2.

Disable Grouping in Invoices

Added option to disable automatic combining of products/services into a single grouped invoice when due on the same day and by the same client as a client profile and client group option

Improved Support Ticket Notes

Added a more intuitive dedicated “Add Note” tab when viewing a ticket and display of any staff notes directly above the replies list to avoid needing to switch to a tab to view

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