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Lokad Call Center Calculator 2.3.377.1

The end of the long waiting lines in call centers?

 

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Lokad Call Center Calculator 2.3.377.1 facilities

Vendor
70 rue Lemercier
75017 Paris
France
Vendor`s Webhttp://www.lokad.com
Lokad.com webshot
OSWindows 2000, Windows XP, Windows Vista, 64-bit (x86_64)
Limitationsnone : Install and Uninstall
Actualizedmore than year ago
Downloads659
LocalizedEnglish
LicenseFreeware
SnapshotLokad Call Center Calculator snapshot
Snapshot of Lokad Call Center Calculator

Lokad Call Center Calculator manufacturer description

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability.

Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. Manually adjust staff levels when you know that events will impact your call center activity.

No statistical or mathematical knowledge required. Lokad provides forecasting as a service. The forecasts are performed on the Lokad servers. We continuously monitor and improve our forecasting models so that you do have to do it yourself.
free download Lokad Call Center Calculator 2.3.377.1QUICK DOWNLOAD
Free download Lokad Call Center Calculator 2.3.377.1
Free softwareFREE SOFTWARE

Freeware is computer software that is available for use at no cost or for an optional fee.

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Lokad Call Center Calculator video tutorials

Tutorial not found. Let know us about any useful video tutorial.

Lokad Call Center Calculator categories

workload, forecasting, volume, capacity, staffing, utilization, scheduling, center, optimization, call, erlang

What is new in 2.3.377.1 changeinfo log

Major Update

Given stickers for Lokad Call Center Calculator & download buttons

NOTE: move cursor over buttons to get html sources.
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Get from DownaloadAtlas.com
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Lokad Call Center Calculator permissions

Copyright (c) 2008, Joannes Vermorel, Lokad.com
All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of Lokad nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

End user agreement for Lokad Call Center Calculator

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.